Terms of use and privacy policy
Last updated: 1 March 2025
Welcome to e-novateur, a company specialising in innovative digital solutions. We are committed to protecting your privacy and providing a secure and transparent experience when you use our services. By accessing or using our website, platforms or services, you accept the terms and conditions set out below, together with our Privacy Policy.
Contents
1. Definitions
For the purposes of this document, we use the following definitions:
- Company : Refers to e-novateur, which is responsible for the services and platforms described in this document.
- User : Any individual or legal entity that uses our services, websites or platforms.
- Personal data : Any information that identifies or could identify a person, such as their name, email address or IP address, among other information.
Services : Refers to the digital solutions, tools, consulting services and other services provided by the company.
2. Acceptance of the terms
By using our services, you agree to:
- These Terms of Use and this Privacy Policy;
- The provisions of Brazil’s General Data Protection Law (LGPD — Law 13,709/2018) and the General Data Protection Regulation (GDPR — Regulation (EU) 2016/679);
- Receiving communications relating to the services you have subscribed to.
We reserve the right to amend this document at any time, with changes communicated through our official channels.
3. Collection and use of personal data
We collect and process personal data for the following purposes:
Purposes of data processing
- Service provision : To provide and improve our services, including technical support and a personalised experience.
- Communication : To send information about our services and updates, and respond to enquiries.
- Analysis and statistics : We use tools such as Google Analytics to understand user behaviour and optimise our platforms.
- Security : To protect our systems and users against fraudulent or malicious activity.
Data collected
- Contact details (name, email address, telephone number);
- Technical information (cookies, access logs).
4. Data sharing
Your personal data may be shared with:
- Legal authorities : Where required by law or to protect our rights and security.
Service providers : Only where necessary to provide the services you have subscribed to, while ensuring compliance with the LGPD and GDPR.
5. Data security
We implement technical and organisational measures to protect your personal data against unauthorised access, loss or alteration. However, no system is completely secure, so we cannot guarantee absolute security.
6. Data storage and transfers
Your data is stored on servers located in Switzerland. If it is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission.
7. Cookies and similar technologies
We use cookies to improve the user experience, analyse traffic and personalise content. In accordance with the GDPR and LGPD, we obtain your consent before enabling certain cookies.
Types of cookies used
Category | Description | Legal basis |
Necessary | Ensure the website functions correctly (e.g. session management, security) | Exempt from consent |
Analytics | Interaction tracking (e.g. Google Analytics) | Consent required |
Advertising | Targeted advertising | Consent required |
Personalisation | Saving user preferences | Consent required |
You can manage your cookie preferences at any time using the [cookie management link].
8. Users’ rights
Under the LGPD and GDPR, you have the following rights regarding your personal data:
- Right of access : Request a copy of your data;
- Right to rectification : Correct inaccurate or incomplete data;
- Right to erasure : Request deletion of your data under certain conditions;
- Right to data portability : Obtain your data in a structured format;
- Right to object : Object to certain types of data processing;
- Right to withdraw consent : At any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise your rights, contact us at: jf.vilm@e-novateur.fr
9. Contact
For any questions, requests or to exercise your privacy rights, contact us at:
Email : jf.vilm@e-novateur.fr