Terms of use and privacy policy

Last updated: March 1, 2025

Welcome to e-novateur, a company specializing in innovative digital solutions. We are committed to protecting your privacy and ensuring a secure and transparent experience when using our services. By accessing or using our website, platforms, or services, you agree to the terms and conditions described below, as well as our Privacy Policy.

1. Definitions

For the purposes of this document, we use the following definitions:

Company: Refers to e-novateur, responsible for the services and platforms described in this document.
User: Any individual or legal entity that uses our services, websites, or platforms.
Personal Data: Any information that identifies or can identify an individual, such as name, email address, IP address, among others.

Services: Refers to the digital solutions, tools, consulting services, and other offerings provided by the company.

2. Acceptance of terms

By using our services, you agree to:

These Terms of Use and this Privacy Policy;
The provisions of the General Data Protection Law (LGPD – Law 13.709/2018) and the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679);
Receiving communications related to the subscribed services.

We reserve the right to modify this document at any time, with changes communicated through our official channels.

3. Collection and use of personal data

We collect and process Personal Data for the following purposes:

Purposes of Data Processing

Service Provision: To provide and improve our services, including technical support and a personalized experience.
Communication: To send information about our services, updates, and responses to inquiries.
Analysis and Statistics: We use tools such as Google Analytics to understand user behavior and optimize our platforms.
Security: To protect our systems and users against fraudulent or malicious activities.

Collected Data

Contact information (name, email address, phone number);
Technical information (cookies, access logs).

4. Data sharing

Your Personal Data may be shared with:

Legal Authorities: When required by law or to protect our rights and security.

Service Providers: Only when necessary for the provision of subscribed services, ensuring compliance with LGPD and GDPR.

5. Data security

We implement technical and organizational measures to protect your Personal Data against unauthorized access, loss, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data storage and transfer

Your data is stored on servers located in Switzerland. If transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

7. Cookies et technologies similaires

We use cookies to enhance the user experience, analyze traffic, and personalize content. In accordance with GDPR and LGPD, we collect your consent before enabling certain cookies.

Types of Cookies Used

Category	Description	Legal Basis
Necessary	Ensure website functionality (e.g., session management, security)	Exempt from consent
Analytics	Monitor interactions (e.g., Google Analytics)	Requires consent
Advertising	Targeted advertising	Requires consent
Customization	Save user preferences	Requires consent

You can manage your cookie preferences at any time via the [cookie settings link].

8. Droits des utilisateurs

Under LGPD and GDPR, you have the following rights regarding your Personal Data:

Right of access: Request a copy of your data;
Right to rectification: Correct inaccurate or incomplete data;
Right to erasure: Request deletion of your data under certain conditions;
Right to data portability: Obtain your data in a structured format;
Right to object: Challenge certain types of data processing;
Right to withdraw consent: At any time, without affecting the legality of processing carried out before withdrawal.

To exercise your rights, contact us at: jf.vilm@e-novateur.fr

9. Contact

For any questions, requests, or to exercise your privacy-related rights, contact us at:

Email: jf.vilm@e-novateur.fr